Matt Floyd had worked in retail all of his teenage and adult life, so customer care and customer experience has always been important to him. After many years of working in sales, Matt was able to find his passion in roofing. After seeing what other customers were experiencing, he knew there had to be a different way to ensure customers have a smooth, friendly, and easy experience.
In 2018, Hometown Roofing was born. A company built off the values that matter most to him. Values such as family, community, trust, transparency and taking care of those around him. These very values that he lives by is what separates him from the rest. Providing you with a customer experience that simply can’t be beat.
It starts with Hometown Roofing’s Kansas City staff. Matt knows from his own experience that a background in customer service is key to making the roofing experience as easy and enjoyable as possible. Why? Because the focus is on the customer’s needs, not the product.